MATEC-IN provides technical assistance to a wide range of healthcare providers on a variety of topics. Technical assistance may be offered to a person, organization, and/or group who is directly involved in providing care and/or services to people living with HIV/AIDS. This assistance is usually related to systems, policies, and/or procedures. It could also include issues of confidentiality, legal concerns, continuous quality improvement, clinic flow, and/or patient education. Technical assistance is any information, knowledge, advice, or consultation that pertains to change on the organizational level and not direct patient care and treatment.