Source: National Quality Center
The National Quality Center developed a training that explores the use of quality improvement tools to better understand and manage workflow. This webinar reviews types of processes, testing, measuring a new process and offers real-world examples from grantees on how they used process tools to better understand their workflow.
To view presentation click here.
To view National Quality Center click on this link: http://nationalqualitycenter.org/index.cfm/17414/82434?utm_source=July+2014+NQC+e-Newsletter&utm_campaign=June+2012+newsletter&utm_medium=archive